UAA IT Services notification regarding phone scams
by UAA IT Services |
The 花季传媒 is experiencing an increase in vishing, which is the phone equivalent to email phishing. In this type of attack, bad actors use a recorded message, typically from frequently used services such as Amazon or Apple, to con you into giving out personal information. For an example of this kind of vishing see . Another tactic bad actors use creates a spoofed, or fake caller ID that can look like it is coming from a known number, such as a UAA number beginning with a 786 prefix. These calls may disconnect after several seconds, connect to a person imitating a company representative, or play a recorded message like those referenced previously.
If you get an unexpected call or message about a problem with any of your accounts, hang up.
- Do not press 1 to speak with customer support.
- Do not call a phone number they gave you.
- Do not give out your personal information.
If you think there may be a problem with an account, contact the company directly using contact information from a source that is reputable.
These types of calls are attempts to gain access to your personal information. Stay informed about recent UA phishing attempts by visiting the . Other helpful information is available at . If you have questions or concerns, please contact IT Services Technical Support Center at 907-786-4646 or uaa.techsupport@alaska.edu.